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Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, disclose and safeguard your personal information. The security of your personal information is of utmost importance, so we are committed to maintaining the confidentiality of all personal information you have provided to us and we take all reasonable precautions to protect your personal information from unauthorized use. By using and accessing this website, you accept the practices described under this policy. 


Children under the Age of 18

Our website does not target and is not intended to attract children under the age of 18. We do not knowingly solicit personal information from children under the age of 18 or send them requests for personal information.


Collection of Personal Information

We collect information about you when you visit our website and use our services. When you provide us with information, you consent to the transfer and storage of information on our servers. Types of information that we gather include: 

What you provide to us such as: name, address, contact details, purchase information, billing information, email communication, product reviews and any other personal information disclosed when using our website and services

Automatic information - When you visit a website, enabling cookies on your browser allows us to collect information about you. This and other technical information collected is used to identify you and create a more personalized online experience. 

Information from other third party sources


Cookies and Non-Personal Information

Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this Privacy Policy. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.


We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer and disclose non-personal information, such as occupation, language, zip code, area code, time zone, and search queries, for any purpose.


Use and Disclosure of Personal Information

Personal information that we collect from you will be used and disclosed only to provide services to you, or otherwise to carry out our business. We may also disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

We may share your information with third parties we engage with to provide products and services on our behalf. However, we will not sell or loan your information to third parties unless we ask for your prior permission.

Your personal information may be transferred to other countries for processing and storage. By using our services you consent to the transfer of information to the countries outside of your country of residence, which may have different personal data protection rules than in your country.

We will keep and retain your information for as long as your account is active with us or as required to provide services to you. We will also retain data in compliance with our legal obligations.

External websites and companies with links to and from our website may collect your personal information when you visit their websites. Our privacy policy does not extend to external websites and companies with links to or from our website. Please refer directly to these websites and companies regarding their privacy policies.


Access to and Accuracy of Your Information

Our services may allow you to access your account information and make corrections or updates upon log in at any time. The accuracy of such information is solely the responsibility of you. You may also request access to other personal information about you that may be held in our services. If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legal purposes or to comply with our legal obligations.


Security and Protection of your personal information

To protect your personal information, we take reasonable precautions and follow industry best practices to safeguard your personal information, we also protect your personal information through the use of password controls that we ask you to keep confidential. If you provide with us your credit card information, the information is encrypted using secure socket layer technology (SSL). 

When you use some of our products, services, or applications, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.


Business Transitions

In the event that we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our website for 30 days of any such change in ownership or control of your personal information.


Changes to This Privacy Policy

If we make changes to this Privacy Policy, we will post an updated version on our website without prior notice to you. Please review this policy from time to time. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes. If you have any questions relating to this Privacy Policy, please contact us at website.global@ecovacs.com.  


Contact

If you have any questions or concerns about this Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us at:


ECOVACS ROBOTICS CO., LTD.

No. 108, Shihu West Road, Wuzhong District

Suzhou City, Jiangsu Province 215128, P.R.China

website.global@ecovacs.com


This Privacy Policy was last updated on May 31, 2016.